Help & faqsHave any questions regarding or services? Read our frequently asked questions below to cover any worries you may have. If your question isn't answered then please get in touch with us.When should I do my patch testing?Patch testing needs to take place at least 48 hours before treatment. Please get in touch to arrange a patch testing.Do you have any mobile services?No, we do not provide any mobile or house visit services. All our treatments take place in our studio. We are happy to travel for wedding makeup and provide this service onsite.Do you travel for wedding makeup and what is the minimum group size?Yes we do. If the wedding is taking place not in our local area then a travel cost would ensue. The minimum size for wedding makeup bookings is 4 people. What is your cancellation policy?We need a minimum of 24 hours notice if you need to cancel your appointment. You can read the cancellation policy for our online booking system here.